Worknice is committed to protecting the privacy of individuals who visit our website (“Visitors”) and individuals who register to use the Worknice Services (“Users”) (collectively “you” or “your”).
This Privacy Policy applies to data provided on or through the Worknice marketing website located at www.worknice.com, the Worknice web application owned and operated by Worknice, and the content and the services offered by Worknice through the website and apps (collectively, the “Services”) and describes Worknice’s privacy practices in connection with the Worknice Services. It also describes the choices available to you regarding use of your Personal Information (defined below) and how you can access and update this information. Use of information collected through the Worknice services shall be limited to the purposes of providing the Services for which the User or Client has engaged Worknice and as otherwise described in this Privacy Policy. Some information provided to us that may, either alone or when connected with other information to which we may have access, individually identify a Visitor, User or employee of a client and that information may be referred to in this Privacy Policy as “Visitor Personal Information,” “User Personal Information,” or “Data” (collectively, “Personal Information”).
At Worknice, we are committed to complying with all applicable legislation relating to Personal Data, including the Australian Privacy Act 1988 (Cth) and any other applicable local law.
Visitors please see Section 2; Users please see Section 3. Employees of Worknice’s Clients, please see the disclaimer below as well as Section 4.
If you are an employee or prospective employee of a client that uses the Worknice services, this Privacy Policy does not apply to you or your use of the services. Please refer to your employer’s privacy policy, which applies to the collection, use, processing, and retention of your personal information. Under applicable privacy laws, we are a data processor, and your employer remains the data controller at all times. Individual employees of our clients who seek access to their personal information, or who seek to correct, amend, or delete inaccurate personal information, should direct their requests to their employers who are Worknice’s clients. Worknice clients are able to remove and update personal information and data without Worknice’s involvement.
1. PRIVACY PRINCIPLES
Worknice follows these principles in order to protect your privacy:
- We do not collect any more Personal Information than is necessary to provide the services;
- We only use your Personal Information for the purposes we specify in this Privacy Policy, unless you agree otherwise;
- We do not keep your Personal Information if it is no longer needed; and
- Other than as we specify in this Privacy Policy, we do not share your Personal Information with third parties.
2. VISITORS
a. What information do we collect?
The information collected by Worknice depends on how a Visitor uses our website. When a Visitor to our website contacts us and/or registers for information, content or an event sponsored by Worknice, we will collect the Visitor’s email address and other contact information so that we may fulfill the Visitor’s request. Some information provided to us may, either along with or when connected with other information to which we may have access, individually identify a Visitor, and that information may be referred to in this Privacy Policy as “Visitor Personal Information.”
As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyse trends, to administer our website, to track Visitors’ and Users’ movements around the website and to gather non-identifiable, demographic information about our user base as a whole. We may link this automatically-collected data to Personal Information provided by Visitors and Users so that we can better gauge our Visitors’ and Users’ needs and provide specific information to best serve them, and to the extent that this automatically-collected data includes, or is linked to, Personal Information, we will treat the data in accordance with this Privacy Policy.
In some cases, we may use cookies and related technologies to collect or manage certain information from your browser and computer. Please see the section on Cookies below for more information.
b. How do we use your information?
Worknice uses information, including Visitor Personal Information, provided by Visitors to provide the Services and for business purposes such as research, marketing and for other general business purposes. Worknice may share information, other than Visitor Personal Information, with third parties for business and marketing purposes.
If you apply for a job with us, we will collect, process and store the information you provide to us for recruitment purposes. We may also retain some of your information for a reasonable period of time for purposes of considering you for future employment opportunities.
Worknice will not share Visitor Personal Information, or otherwise make your Visitor Personal Information available to any other parties except as provided in this Privacy Policy. We will not sell, rent, or exchange your Visitor Personal Information with any third parties without permission from you. If you sign up for an event or content that is co-hosted by Worknice and one of its partners or co-sponsors, your Visitor Personal Information will also be shared with that partner or co-sponsor. Please see our partner or co-sponsors’ privacy policies for further information about how they use Personal Information. Additionally, a Visitor’s cookie related information may be shared with our third-party ad networks. Please see Section 9 on cookies for further information.
Worknice will share your information, including Personal Information, in order to respond to investigations, court orders, legal processes, or to investigate prevent or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety or any person, violations of Worknice’s Terms of Service, or as otherwise required by law. If Worknice is required by law or an order of a court of competent jurisdiction to disclose your information, Worknice will promptly notify you of this requirement, if permitted by the court or applicable law, so that you may seek a protective order or other appropriate relief.
Worknice may also share Visitor Personal Information with our trusted third-party service providers who help us to provide the content or other information on our website or who help us accomplish our business and marketing purposes. We will ensure that those service providers are obligated to protect Visitor Personal Information under contract terms which are no less protective than those set out in this Privacy Policy.
If Worknice is involved in a merger, acquisition, or sale of all or a portion of its assets, Visitor Personal Information may be transferred to the acquiring person or entity and you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of Visitor Personal Information, as well as any choices you may have regarding Visitor Personal Information.
3. USERS
a. What Information Do We Collect?
When a User registers with Worknice, information is needed such as the User’s Name, company name and size, business address, job title, contact telephone number and email address. A billing address and credit card information is also required if the User has chosen a paid account or is acting as the billing contact for a Worknice client. Some information provided to us may, either alone or when connected with other information to which we may have access, individually identify a User and that information may be referred to in this Privacy Policy as “User Personal Information.” A user may have information added against them by the business which they work for, or our Client.
b. How Do We Use Your Information?
Worknice uses information, including User Personal Information, provided by you to provide the Services and for business purposes such as processing and fulfilling orders, billing, service improvement, research, marketing and for other general business purposes. Worknice may share information, other than Personal Information, with third parties for business and marketing purposes.
Worknice will not share User Personal Information, or otherwise make User Personal Information available to any other parties except as provided in this Privacy Policy. We will not sell, rent, or exchange User Personal Information with any third parties without permission from you.
Worknice will share your information, including Personal Information, in order to respond to investigations, court orders, legal process, or to investigate, prevent or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety of any person, violations of Worknice’s Terms of Service, or as otherwise required by law. If Worknice is required by law or an order of a court of competent jurisdiction to disclose your information, Worknice will promptly notify you of this requirement, if permitted by the court or applicable law, so that you may seek a protective order or other appropriate relief.
Worknice may also share User Personal Information with our trusted third-party service providers, who help us to provide the Services. We will ensure that those service providers are obligated to protect User Personal Information under contract terms which are no less protective than those set out in this Privacy Policy.
If Worknice is involved in a merger, acquisition, or sale of all or a portion of its assets, User Personal Information may be transferred to the acquiring person or entity and you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of User Personal Information, as well as any choices you may have regarding User Personal Information.
4. DATA OF WORKNICE CLIENTS
As discussed in section 2.5 of the Worknice Terms of Service located at https://www.Worknice.com/terms-of-service/, “Data” of a Worknice Client is defined as all information provided, inputted, or uploaded to your database in the Worknice Service by you or on your behalf. Worknice will not disclose your Data except as compelled by applicable law or as expressly authorised by you in writing and will only retain and use the Data for the purpose of providing the Client with the Service or to prevent or address any service or technical problems with the Service.
Worknice will share your Data, including User Personal Information, in order to respond to investigations, court orders, legal process, or to investigate, prevent or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety of any person, violations of Worknice’s Terms of Service, or as otherwise required by law. If Worknice is required by law or an order of a court of competent jurisdiction to disclose your Data, Worknice will promptly notify you of this requirement, if permitted by the court or applicable law, so that you may seek a protective order or other appropriate relief.
Worknice may also share your Data, including Personal Information, with our trusted third-party service providers, who help us to provide the Services. We will ensure that those service providers are obligated to protect your Data under contract terms which are no less protective than those set out in this Privacy Policy.
If Worknice is involved in a merger, acquisition, or sale of all or a portion of its assets, your Data, including Personal Information, may be transferred to the acquiring person or entity and you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your Data, as well as any choices you may have regarding your Data.
3rd party sub processors include:
- Jitsu → Analytics data. Processing only, data stored in our own AWS account.
- Postmark → Emails.
- DataDog → Logs.
a. Data collected through the Worknice® Services and Access to Data controlled by our Clients
Worknice collects Data, including Personal Information, under the direction of its Clients and has no direct relationship with the individuals whose Personal Data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his/her request to the applicable Worknice Client (the data controller or owner). The Client is able to remove the Data without Worknice’s involvement or will request that Worknice remove the Data. For more information on how Worknice’s Clients use your Personal Information, please see their privacy policy.
5. HOW WE PROTECT YOUR INFORMATION
All of your Personal Information remains private and confidential. The security of your Personal Information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
Worknice maintains a comprehensive written information security program that complies with applicable law and generally accepted industry standards. Our program includes appropriate administrative, technical and physical safeguards, procedures and practices to protect Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, however, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, the Worknice web application owned and operated by Worknice, or the Services, please contact us using the contact information below.
Worknice and its representatives will never request your account credentials. You should never share your Worknice account information, including your username and password, with anyone else. We recommend that you use a unique password for your Worknice account that is not associated with other websites. You should check your Worknice account regularly to ensure that your Personal Information has not been tampered with or altered.
Any suspicious activity regarding your account, including automated messages or calls from parties you cannot identify, should be reported to your site administrator and Worknice using the contact information below.
6. HOW WE MAY CONTACT YOU
Worknice will send a welcome email to account holders or Users for billing purposes, and at times may send Service-related announcements. You cannot opt out of service-related emails if you are an account holder, as this is part of the Worknice Services. If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in each of these emails, or you can contact us using the contact information below.
7. CORRECTING, UPDATING, AMENDING AND REMOVING YOUR PERSONAL INFORMATION
You may correct, update, amend, or remove Personal Information by making the change on our User information page, sending a request to us through our contact us page, by telephone or postal mail at the contact information listed below. You may withdraw your consent to our processing of your Personal Information at any time by contacting us using the contact information below, but that will mean we can no longer provide the Services or any other requested content to you. We will respond to your requests regarding changes to Personal Information or Service changes within the appropriate timeline under applicable law of your call or receipt of your request.
8. RETENTION OF PERSONAL INFORMATION
Notwithstanding anything in this Privacy Policy to the contrary, we will retain your information for as long as your account is active, as needed to provide you with the Services or necessary to fulfill the purpose for which it was collected, or as required by applicable law. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
9. COOKIES
Worknice uses a technology called “cookies” to store session information. A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to your browser from a website’s computers and stored on your computer’s hard drive. We use both session ID cookies and persistent cookies. A “session ID cookie” expires when you close your browser. We use session ID cookies to track your login status. This cookie is only ever transmitted over HTTPS. A “persistent cookie” remains on your hard drive for an extended period of time. We use persistent cookies to determine from where you were referred to our website, as well as the last user ID that you used to log in. Worknice may set and access Worknice cookies on your computer; cookies are required to use the Worknice Services. You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory. If you disable cookies, you may still use our website, but your ability to use some areas of our website, such as contests or surveys, will be limited.
We also partner with third-party ad networks to manage our advertising on other sites and with third-party analytics companies to assist us with analysing the use of our own website. These third-party companies use cookies, web beacons, pixel tags, and related technologies to collect information about your activities on this and other websites to provide you targeted advertising based upon your interests and to provide measurement and analytic services. For example, we use the following third-party services: Microsoft’s Bing Ads, Google Ads and Analytics, Quora Ads, LinkedIn Ads, Twitter Ads, Facebook Ads and Instagram Ads. To learn more about third-party advertising, and to opt out of certain ad-targeting activities, please visit: preferences-mgr.truste.com, aboutads.info/choices, and youronlinechoices.com. To learn more about Microsoft’s privacy practices, see: privacy.microsoft.com/en-us/privacystatement; to opt-out of interest based advertising with Microsoft, see https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads. To learn more about Google’s advertising policies, see: policies.google.com/technologies/ads; your ad settings with Google, see: adssettings.google.com; and Google’s ad personalization, see: policies.google.com/technologies/partner-sites. To learn more about Quora’s privacy practices, see quora.com/about/privacy; to opt-out of interest based advertising with Quora, see: http://www.aboutads.info/choices and https://www.youronlinechoices.com/. To learn more about LinkedIn’s privacy practices, see linkedin.com/legal/privacy-policy; to opt-out of interest based advertising from LinkedIn, see www.aboutads.info/choices and www.youronlinechoices.eu and www.youradchoices.ca/choices. To learn more about Twitter’s privacy practices, see twitter.com/en/privacy; to opt-out of interest based advertising from Twitter, see https://optout.aboutads.info. To learn more about Facebook’s privacy practices, see facebook.com/policy.php; to opt-out of interest based advertising with Facebook, see http://www.aboutads.info/choices and http://www.youronlinechoices.eu/.
10. “DO NOT TRACK” SETTING
Currently, various browsers offer a “do not track” or “DNT” option which sends a signal to websites’ visited by a user about the user’s browser DNT preference setting. Worknice does not currently respond to browsers’ DNT signals with respect to the website, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. Worknice takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.
11. LINKS
Our website includes links to other websites whose privacy practices may differ from those of Worknice. If you submit information to any of those sites, your information is governed by the privacy policies that apply to those sites. We encourage you to carefully read the privacy policy of any website you visit.
12. PUBLICLY ACCESSIBLE PARTS OF OUR WEBSITE AND SOCIAL MEDIA FEATURES
Our website offers publicly accessible blogs and community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your Personal Information from our blog or community forum, please contact us using the contact information below.
We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us using the contact information below.
Our website includes social media features, such as the Facebook Like button and widgets, the Share this button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing the features.
13. UPDATES TO THIS PRIVACY POLICY
Worknice may update this Privacy Policy from time to time and will notify account holders of significant changes in the way we treat any Personal Information, by sending a notice to the primary email address specified in your Worknice account. We may also place a prominent notice on our website. We encourage you to periodically review this page for the latest information on our privacy practices.
14. CONTACT INFORMATION
For questions related to this Privacy Policy, or to correct, update, amend or request that we remove your Personal Information, or to contact Worknice’s Data Protection Officer, please contact us at worknice.com/contact-us.
15. INTERNATIONAL TRANSFERS
Wherever you use our website or access our Services, you understand and acknowledge that we may transfer, process, and store information about you in Australia and other countries.
